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REM SYSTEMS

REM SYSTEMS was established in 1981 to become the premier health care and medical supplies distributor in Australia, New Zealand and the South Pacific.  We work closely with medical and veterinary professionals, so that we can enhance their reputation for efficient procedures and advanced treatment. By supplying products that are known for their quality and effectiveness, we help our customers to achieve better patient outcomes.

REM SYSTEMS supplies Australia and New Zealand’s medical and surgical professionals with leading products and technologies that are designed to improve patient outcomes. Our range is comprehensive - it touches virtually every department within a hospital. Some of our products are also used for the home care of patients. Complementing our ability to supply existing products is our talent for creating products for newly identified needs. Our close relationships with leading medical and surgical product manufacturers allow us to fulfil most special requests.

The areas we cover include

  • Orthopaedics and capital equipment
  • Infusion therapies
  • Operating theatre integration
  • Medical and surgical
  • Neonatal and paediatric
  • Medical education

REM SYSTEMS’ product range for veterinary medicine grows every year and we have sales specialists dedicated to the veterinary market. We supply state-of-the-art products that assist with the care and treatment of companion animals, farm animals and horses.

REM SYSTEMS Caring About Lives

When you buy a product from REM SYSTEMS you have the reassurance of our experienced service and repair support. Our trained technicians can service and repair most of the products we sell. If not, we will contact the manufacturer on your behalf to make the necessary arrangements.

The majority of our team members in Australia and New Zealand are graduates with tertiary science, business or nursing degrees. Our guiding philosophy ‘Caring about lives’ ensures we never forget the importance of our role in the health community. We care about the patients who are the recipients of our products. We work with our clients in a partnership role. We represent the products of our suppliers in a professional manner. We foster the development of individual employees within a team environment. We uphold high ethical standards in our relationship with suppliers, customers and employees.

 

We import and distribute products from manufacturers who maintain internationally accepted GMP quality systems such as the ISO 9000 series, ISO 13485 or the EN46000 series of standards and all products are registered with the relevant regulatory body in their country of origin. All of our products we distribute have received consent to market from the Therapeutic Goods Administration in Australia or Medsafe in New Zealand. Our employees undergo an induction program to ensure familiarity with our quality system and what is required of them to maintain continued compliance. REM SYSTEMS is committed to maintaining quality above and beyond the requirements stipulated by law. We regularly review our policies and procedures with a goal of continuing improvement. Our commitment to excellence is reflected by the positive comments we receive from our clients.